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Travelers IntelliDrive® Program FAQ

General Questions

  • What is the IntelliDrive Program?
  • Who can participate in the IntelliDrive program?
  • How do I sign up for the IntelliDrive program?
  • Where is the program available?
  • Can I enroll all vehicles on my policy in the IntelliDrive Program?
  • How do I earn the discounts?
  • How does Travelers calculate my low mileage discount?
  • When do I find out if I received a discount?
  • What happens after I sign up?
  • Where do I plug in the IntelliDrive device?
  • How soon after signing up do I need to install the device?
  • How do I know the device is working?
  • What happens if the device suddenly stops working?
  • What if I want to move the IntelliDrive device to a different vehicle?
  • What if I no longer want to participate in the IntelliDrive program?
  • How can I add IntelliDrive to an existing policy?
  • What if I have technical or troubleshooting questions?
  • How will Travelers use my driving information?
  • Can I keep the device after Travelers requests for it to be mailed back?

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