By Chris Hayes
Assistant Vice President, Transportation, Risk Control
![if !IE]> <![endif]>
Travelers is proud to work with the finest Independent Agents
Being involved in a car accident can be a stressful, confusing experience. If you need to file a claim, you’ll be counting on your insurance company’s knowledge and expertise to help you, with compassion and efficiency.
We all know that accidents happen. When they do, it's important to focus on making sure everyone is safe. Having the appropriate items on hand can help with safety, as well as help you to obtain the information you may need from the scene. Finally, it's also helpful to know what to do after the accident.
Here’s a rundown of how to prepare for the unexpected and what to do after an auto accident:
Keep reflective triangles or other safety warning devices in your trunk so you can help make your car more visible on the roadside following an accident. Other items to keep in your vehicle include:
Finally, to document important accident information, you can use your smartphone, or keep a pen or pencil and a notepad in your car.
Even if you believe the accident is not your fault, it's important to gather key information in the event that you need to report the accident or file a claim. It may also be against the law to leave the scene.
If the vehicle is operable, move it off the roadway if necessary.
If you have reflective triangles or other safety devices in your vehicle, they can help motorists to notice that there's a stopped vehicle ahead. Be aware of oncoming vehicles before you place any safety device on the edge of the roadway.
Call 911 for help if there are injuries, a fire, a hit-and-run accident or any situation requiring emergency assistance.
Exchange information with the other driver or drivers in a safe place away from the road. Collect the contact information, including the license plate numbers, make, model and insurance information of all the involved vehicles. Refrain from discussing the details of the accident and don't admit fault.
Use your smartphone to take pictures of the accident scene and the involved vehicles, if it's safe to do so.
Jot down the date, time and location, as well as the weather and road conditions. Document any details you believe may have contributed to the accident and the condition of the other vehicles, too.
Travelers customers can file a claim on MyTravelers®, travelers.com/claims or by calling 1.800.Claim33.
No one likes to think about the prospect of being in a car accident, but if you think ahead and understand what steps to take, you may feel better prepared for the unexpected. It may also help to know that you can count on Travelers experienced claim professionals to honor our promise to care through science, data and heart.
Find a local independent agent or contact a Travelers representative to get a car insurance quote today.
A telematics program like IntelliDrive® from Travelers can help you drive safely, and help you save money on your auto insurance.
Knowing how to check tire tread and when to replace old tires can help prevent issues on the road.
Check for these seven signs of a safe car when evaluating a vehicle for purchase. These tips can help you drive off in a safe car.