skip to main content
Travelers Logo
  • About
  • Careers
  • Agents
  • Investors
  • Sustainability
  • Contact Us
  • For Individuals
    • Overview
    • Products
      • Car
      • Home
      • Renters
      • Condo
      • Landlord
      • Boat & Yacht
      • Flood
      • Motorcycle
      • Travel
      • Pet
      • Weddings
      • Umbrella
      • All Products
    • Prepare & Prevent
      • Insurance 101
      • Home Central
      • Travelers Garage
      • Managing Through COVID-19
    • Affinity Group Discount
    • Online Service
    • Pay Your Bill
      • Get a Quote
      • Find an Agent
      • File a Claim
      • Pay Your Bill
  • For Business
    • Overview
    • Products & Solutions
      • Overview
      • Boiler & Machinery
      • Commercial Auto & Trucking
      • Cyber
      • Environmental Liability
      • Excess Casualty & Umbrella
      • General Liability
      • Global Insurance
      • Inland Marine
      • Management & Professional Liability
      • Ocean Marine
      • Property
      • Business Owner's Policy
      • Surety Bonds
      • Workers Compensation
        • Find an Agent
        • File a Claim
        • Pay Your Bill
    • Industries
      • Overview
      • Agribusiness
      • Architects, Engineers & Surveyors
      • Auto & Truck Dealers
      • Business & Professional Services
      • Construction
      • Education
      • Energy & Renewable
      • Equipment Dealers
      • Financial Institutions
      • Food Services
      • Health & Related Services
      • Hospitality & Recreation
      • Manufacturing
      • Marine Industries
      • Museums & Fine Art
      • Non-Profit
      • Oil & Gas
      • Public Entities
      • Real Estate
      • Retail
      • Technology
      • Transportation
      • Wholesale & Distribution
        • Find an Agent
        • File a Claim
        • Pay Your Bill
    • Services
      • Overview
      • Risk Control
      • Claim
      • Premium Audit
      • Online Customer Tools
      • Risk Management Information Services
      • Travelers Client Advantage
        • Find an Agent
        • File a Claim
        • Pay Your Bill
    • Small Business
      • Overview
      • Automobile Insurance
      • Business Owner's Policy
      • Data Breach
      • Employment Practices Liability
      • Professional Insurance
      • Umbrella Insurance
      • Workers Compensation Inurance
        • Find an Agent
        • File a Claim
        • Pay Your Bill
    • Large Business
      • Overview
      • Casualty
      • Cyber
      • Management & Professional Liability
      • Property
        • Find an Agent
        • File a Claim
        • Pay Your Bill
    • Multinational Business
    • Prepare & Prevent
      • By Topic
      • By Industry
      • Navigating Your Business Through COVID-19
        • Find an Agent
        • File a Claim
        • Pay Your Bill
      • Find an Agent
      • File a Claim
      • Pay Your Bill
  • Claim Center
    • Claim Center
    • Should I File a Claim?
    • File a Claim
    • Roadside Assistance
    • Find a Service Provider
    • Check Your Claim Status
    • Manage Your Claim Experience
      • Understanding the Claim Process
      • Claim Guide Library
      • Workers Compensation Resources
    • Claim Capabilities
      • Get a Quote
      • Find an Agent
      • File a Claim
      • Pay Your Bill
  • Prepare & Prevent
    • For Individuals
    • Home Central
      • Buying & Selling
      • Home Maintenance
      • Home Renovation
      • Home Safety
      • Moving
      • Smart Home
    • Travelers Garage
      • Buying & Selling
      • Car Maintenance
      • Distracted Driving
      • Safe Driving
      • Teen Driving
      • Boating
    • Insurance 101
    • Weather
    • For Business
    • Industries
      • Construction
      • Manufacturing
      • Nonprofit
      • Small Business
      • Technology
    • Topics
      • Business Continuity
      • Cyber
      • Driver and Fleet Safety
      • Facilities Management
      • Internet of Things
      • Product and Services Liability
      • Supply Chain Management
      • Workplace Safety
    • Travelers Risk Index
      • Get a Quote
      • Find an Agent
      • File a Claim
      • Pay Your Bill
  • About Travelers
    • Overview
      • Awards & Recognition
      • Careers
      • Community
      • Diversity & Inclusion
      • Sustainability
      • History
      • Investors
      • Media Resources
      • News
      • Travelers Championship
      • Travelers Institute
      • Get a Quote
      • Find an Agent
      • File a Claim
      • Pay Your Bill
    • Get a Quote
    • Find an Agent
    • File a Claim
    • Pay Your Bill
Main Navigation
  • For Individuals
      • Insurance for Individuals
      • Products
        • Car
        • Home
        • Renters
        • Condo
        • Landlord
        • Boat & Yacht
        • Flood
        • Motorcycle
        • Travel
        • Pet
        • Weddings & Events
        • Umbrella
        • More
      • Prepare & Prevent
        • Insurance 101
        • Home Central
        • Travelers Garage
      • Affinity Group Discount
      • Online Service
      • Pay Your Bill
    • Get a home quote now

      It's easy to get a free quote for home insurance from Travelers in just a few minutes.

       

      Get a home quote now
  • For Business
      • Products & Solutions
        • Commercial Auto & Trucking
        • Cyber
        • General Liability
        • Management & Professional Liability
        • Property
        • Business Owner's Policy
        • Surety Bonds
        • Workers Compensation
        • More
      • Industries
        • Construction
        • Energy & Renewable
        • Financial Institutions
        • Healthcare
        • Manufacturing
        • Real Estate
        • Technology
        • Transportation
        • More
      • Prepare & Prevent
      • Services
        • Risk Control
        • Claim
        • Premium Audit
        • More
      • Pay Your Bill
      • Small Business
      • Large Business
      • Multinational Business
      • For Business Overview
    • Tips for Managing Risks Related to a Remote Workforce

      Tips for Managing Risks Related to a Remote Workforce

      With the current reality of more employees working from home through the pandemic, is your business ready for all the implications?

      Learn more
  • Claim Center
      • Claim Center
      • Should I File a Claim?
      • File a Claim
      • Roadside Assistance
      • Find a Service Provider
      • Check Your Claim Status
      • Manage Your Claim Experience
        • Understanding the Claim Process
        • Claim Guide Library
        • Workers Compensation Resources
      • Claim Capabilities
    • Send us your receipts, photos, invoices and more with just a push of a button.

      Securely share information with your Claim team.

      Send us your receipts, photos, invoices and more with just a push of a button.

      Upload a File
  • Prepare & Prevent
      • For Individuals
      • Home Central
        • Buying & Selling
        • Home Maintenance
        • Home Renovation
        • Home Safety
        • Moving
        • Smart Home
      • Travelers Garage
        • Buying & Selling
        • Car Maintenance
        • Distracted Driving
        • Safe Driving
        • Teen Driving
        • Boating
      • Insurance 101
      • Weather
      • For Business
      • Industries
        • Construction
        • Energy
        • Manufacturing
        • Nonprofit
        • Small Business
        • Technology
      • Topics
        • Business Continuity
        • Cyber
        • Driver and Fleet Safety
        • Facilities Management
        • Internet of Things
        • Product and Services Liability
        • Supply Chain Management
        • Workplace Safety
      • Travelers Risk Index
    • Managing Through COVID-19

      Managing Through COVID-19

      Resources to help you adapt to the realities of COVID-19.

      Learn more
  • Home
  • Risk Control
  • Risk Management Specialization
  • Ergonomics Consulting Services

Ergonomics Consulting Services

Back view of two male employees, one on the right has hand pointed out, looking into the distance of a manufacturing plant. Back view of two male employees, one on the right has hand pointed out, looking into the distance of a manufacturing plant.

Our ergonomics specialists focus on helping customers identify and reduce ergonomic risk factors in the workplace. Ergonomic risk factors are prevalent in many industries and often result in musculoskeletal disorders (MSDs) that impact employee health and well-being. Our nationwide staff of dedicated certified ergonomists and risk control consultants has specialized knowledge and experience working with businesses in the manufacturing, logistics, financial services, healthcare and service industries.

Core Services

Ergonomic assessment – Our ergonomic assessments focus on the "Vital Few" industrial tasks that create the greatest risk of injury. Travelers' artificial intelligence (AI)-based assessment quantifies job-related risk that can lead to injury. Video AI technology analyzes tasks based on posture, motion, force and repetition. This state-of-the-art technology supports the technical expertise of our Human Factors and Ergonomic Specialists who provide our customers with an actionable report, integrating interpretation of the AI analysis and ergonomic solutions focused on workplace risk reduction, production efficiency and reduced injury costs. 

Ergonomic Job Improvement Process (EJIP) – We have developed a positive system to identify and control workplace risk factors. EJIP is a four-phase consulting process that includes Discovery, Design, System Up and System Check. The potential benefits of the process include:

  • Injury reduction – Eliminates and reduces the frequency and costs of employee MSD injuries.
  • Structured process – Problem solving process that provides an approach that can be sustained in the future.
  • Focused results – Analyzes and observes those "Vital Few" tasks that have the highest potential for employee injury reduction.
  • Employee involvement – Team approach to identify and solve MSD risk factors provides ownership and success.
  • Improved safety communications – Increases the frequency and quality of safety communication between management and employees.

Ergonomic task force development – We support active employee involvement to address ergonomic issues. Leveraging employees' knowledge and obtaining their support can lead to greater understanding and acceptance of the process and greater success in implementing change. For starters, the development of an effective Task Force involves basic ergonomic training for the entire team. Training involves a four- to six-hour session that normally covers the following topics:

  • Introduction to ergonomics
  • Reducing back injuries
  • Reducing upper extremity injuries
  • Video brainstorming
  • Identifying the "Vital Few"

The training should give the team the knowledge and tools to identify ergonomic problems and the skills to solve and implement solutions with confidence.

Education and training – Customized training programs are available on a variety of topics, including workstation design, office ergonomics, risk factor identification, assessment methods and tools, MSDs, engineering and administrative controls. Our training uses interactive instructional techniques, sessions and workshops.

Machine safeguarding – Proper safeguarding of machinery is important to minimize hazards created by points of operation, in-running nip points, cutting actions, rotating parts, and flying chips and sparks. Our assessments can help to identify machine hazards and develop appropriate safeguarding approaches.

Results

"We are glad that someone cares about our health and safety."
West Coast hospital group was experiencing an increase in strain- and sprain-related injuries from patient activities, such as repositioning and lateral transfers. Our ergonomics specialist worked with the hospital unit to implement a controlled lift program addressing the "Vital Few" patient handling risks. The program included purchasing lifting equipment, developing patient handling best practices and training employees about safe lifting practices. In the first 11 months the program was implemented, the frequency and severity of strain-related injuries decreased by 70 percent compared to the same period the year before. Feedback from the employees also has been positive.

Side view of a lady employee sitting typing on the computer at her workstation.

Are You Following Good Ergonomics Work Habits?

Effective workplace ergonomics can help reduce employee injuries.

  • Learn more

More for Our Customers

Access the Risk Control customer portal for more information on workplace safety & health.

  • Access Our Site

Find an Agent

Need an Agent?

Get the personal service and attention that an agent provides.

Find a local agent in your area:


Related Links

  • Education & training
  • Industrial Hygiene Laboratory
  • Our people
  • Risk management news & insights
  • Risk management solutions
  • Risk management specialization
  • The way we work
Travelers logo

Travelers and The Travelers Umbrella are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries.
© 2023 The Travelers Indemnity Company. All rights reserved.

  • Travelers on Facebook
  • Travelers on YouTube
  • Travelers on Twitter
  • Travelers on LinkedIn
  • Travelers on Instagram

Products & Services

  • For Individuals
  • For Businesses
  • Claim Services
  • Prepare & Prevent

Our Company

  • About Travelers
  • Careers
  • Investors
  • Sustainability
  • Travelers Institute

Connect

  • Customer Support
  • MyTravelers®
  • For Agents
  • Find an Agent

Legal & Compliance

  • Terms of Service
  • Privacy & Security
  • Cookie Settings
  • Accessibility
  • Producer Compensation Disclosure