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Investigative Services

Insurance fraud costs the industry billions of dollars every year. It's a good thing Travelers knows how important it is to actively fight fraudulent activity. We consistently provide value-added service by developing national programs to aggressively detect and deter fraud. Our Investigative Services team is composed of more than 250 trained professionals, each holding an advanced educational degree and/or industry-related certification. Our team works closely with our other Claim colleagues to identify and investigate suspected fraudulent claims.

Our specialized units are organized into the following areas:

Investigative Services and Risk Control also work together to offer business support in time of downsizing.

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