What is workers compensation insurance?
Workers compensation insurance, also called workers comp, provides coverage for employees’ medical expenses and lost wages for injuries and diseases that arise out of and in the course of employment. It can also help protect employers by providing coverage for suits brought by employees, their family members or other third parties that workers compensation laws don’t cover. Travelers supports injured employees on their road to recovery. Our deep industry specialization in every aspect of a claim – from early intervention, keeping costs in check, prevention strategies as well as monitoring legislative trends – helps to optimize outcomes so you can focus on running your business.
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What is workers comp insurance? Your employees are your most valuable assets. But what happens if one of them is hurt-- say, lifting inventory-- or gets in a car accident while driving for work? Workers compensation insurance can help protect employees and you from the financial impacts of the injury. Also known as workers comp, it provides benefits to an employee for work-related injuries or illnesses. It helps cover employees' medical expenses and helps replace lost pay while they're out of work or if they become disabled for an extended time. Workers comp covers you, too. When an injured employee obtains workers comp benefits, they cannot sue you for damages. By paying those benefits to the injured employee, workers comp insurance protects you against potential lawsuits for those benefits. Workers comp is a separate coverage from your BOP, or Business Owners Policy. And nearly all states require businesses to have workers compensation insurance. Even if you're a sole proprietor with no employees, there are still good reasons to buy workers comp. If you were injured while working, it can help pay for your medical expenses and lost pay during your recovery. To get started with workers compensation coverage and other business insurance solutions, contact your Travelers independent agent or visit travelers.com.
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As the #1 carrier of workers compensation and with over 100 years of experience, we know what it takes to help injured employees back to work – from small shops to the nation’s largest corporations.
Large businesses
Managing a workforce well can be a competitive advantage. With access to rich data and advanced analytics, employers can spot trends, reduce risk and strengthen safety through proven programs and proactive support.
Small businesses
When an employee gets hurt, more than just coverage is needed – employers need confidence in the process. Our experienced teams offer personalized support to help the people small businesses rely on to get the care they need and return to work safely.
FAQs
Find workers comp answers
How much does workers compensation cost?
Discover what impacts workers comp cost, how it's calculated, and what can be done to reduce premiums.
What does workers comp cover?
Learn what workers compensation insurance covers – and what it doesn’t.
Workers compensation settlements: A guide for employers
Learn how workers comp settlements work, what to expect and what to do if a claim is denied.
Why Travelers
Care for the employee, confidence for the employer
When a workplace injury happens, it affects more than just the employee. Travelers brings together deep expertise, compassionate care and smart strategies to help people recover and return to work, while supporting employers every step of the way.
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Text, Travelers, with a red umbrella at the end. Why Our Workers Compensation May Be the Better Choice for You
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SPEAKER: When it comes to workers compensation, our top priority is protecting your organization and your people so your injured employees can return to work as safely as possible. Our focus on industry-leading analytics along with our innovative outlook on treatment can help support your employees through their recovery while controlling related medical costs and protecting you from fraud.
As the nation's largest workers compensation insurer, we better understand your company's unique needs and risks. We can help keep your people safe so they can help keep your organization running.
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Leading the way with support for the heart of your business – your employees
Helping your employees stay safe and productive is vital to your company’s wellbeing. With over 100 years of experience in workers compensation insurance, and unparalleled data insights, Travelers partners with you to support your injured employees on their road to recovery and to help guide you through the process.
70%
of injured employees back to work within 30 days
94%**
of customers surveyed say Travelers Claim services delivered better financial outcomes
Return to work
We help employees recover by identifying severity risks upfront.
- Early Severity Predictor® contributes to a 40% decline in opioid use.
- Support recovery with Travelers ConciergeClaim® Nurse, telehealth, and our 24/7 TravCare Nurse Line®.
- Support for wellbeing to reduce time away from work by up to 20% for those facing psychosocial challenges.

Containing costs
Our scale helps us manage costs while offering quality care.
- Access networks of 2.3 million medical providers and over 75,000 pharmacies.
- Benefit from dedicated medical bill review resources that can save customers 70% of every medical dollar billed.
- Help reduce costs by up to 20% with Travelers PreferredSM medical providers.

Smart prevention
Claim prevention through our rich dataset and experienced consultants.
- Make better decisions with access to 200 million data points to help benchmark against peers.
- Manage safety best practices with Travelers Workforce Advantage®.
- Supervisor Safety Leadership Development training program to help properly onboard and prepare new hires.
Staying ahead
Industry-leading foresight into the dynamic legislative environment.
- Stay compliant with expert insight on the latest regulations.
- Plan for emerging legislative trends that may affect your business.
- Gain access to workers compensation professionals with state-specific expertise.
Source: Travelers internal data
Trends in workers compensation legislation
As the nation’s largest writer of workers compensation insurance, Travelers is committed to understanding new and evolving legislation, regulations and trends at the state level. Our employees serve on regional and national associations, boards and committees to advocate on behalf of our customers and the industry. We educate stakeholders on the impact legislation can have on businesses. By taking an active role in the legislative process, we participate in the important dialogue around worker safety and advocate for best practices industry-wide so all can benefit from our workers compensation expertise. These articles help equip risk managers and insurance decision-makers with actionable insights to balance compliance with evolving state legislation, rules and regulations.
Explore trends
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Workers compensation laws vary by state
Travelers understands nuances in state legislation and requirements. From small businesses to multi-state enterprises, Travelers can provide workers comp insurance and risk control services that comply with applicable laws as well as safeguard employers and their employees.
Find employer requirements and employee – benefits specific to each jurisdiction.
FAQs
Workers compensation frequently asked questions
Nearly every state requires most businesses to carry workers compensation insurance. The workers comp system is governed by state statute and rules around coverage for benefits, and penalties for not insuring your employees vary by state.
Workers comp helps cover medical expenses, lost wages and rehabilitation costs if an employee is injured or contracts a disease due to their job. Without it, businesses may have to pay all costs out-of-pocket and could face steep fines, legal liability or even criminal penalties.
Even for employers in states or at businesses where coverage isn’t mandatory, having workers compensation insurance is strongly recommended because it protects businesses and employees. In monopolistic states, employers are required to purchase insurance from a state-run fund, or may have the option to self-insure and contract with a third-party administrator (TPA) to handle their claims.
Learn more about state-specific workers compensation insurance requirements.
Workers compensation insurance cost will vary depending on several factors, including business location, type of work, total payroll and claims history. There’s no one-size-fits-all price – each policy is tailored to reflect the specific risks and needs of the operation.
Whether it’s workers comp insurance for a small business or a complex, multi-state company, understanding how workers comp premiums are calculated can help businesses plan ahead and avoid surprises. Travelers offers competitive rates and flexible coverage and billing options, along with expert guidance, to help reduce long-term costs and support injured employees.
Discover what impacts workers comp cost, how it's calculated, and what can be done to reduce premiums.
An employee should report the injury or illness to the employer as soon as possible and seek medical attention if needed. Employers should document details about what happened, when, where, and witnesses involved and, in some states, provide required forms to the employee. Employers should report the injury. Prompt reporting is essential to avoid penalties and provide timely benefits for injured employees.
Be sure to follow the state-specific procedures and deadlines for the business.
Learn what happens after filing a workers compensation claim.
A workers compensation settlement is a voluntary agreement between an injured employee and their employer (or the employer’s insurance carrier) to resolve part or all of a claim. Not every disputed claim results in a settlement, and some states limit what can be settled or require formal approval before a settlement is finalized.
Typically, settlements are considered once the employee reaches medical stability and the long-term impact of the injury can be reasonably assessed. Employers play a key role by reporting claims promptly, maintaining accurate records and staying engaged throughout the recovery process. A strong partnership with the insurance carrier can help identify return-to-work opportunities and support timely resolution.
For more information about how workers comp settlements work, what to expect and what to do if a claim is denied, visit our Workers Compensation Settlements page.
Workers compensation insurance helps cover medical expenses and lost wages when an employee is injured or contracts a disease due to their job. It may also include support for ongoing care, vocational training, and disability and death benefits. Coverage typically applies to full-time and part-time employees, though eligibility for business owners varies by state.
Employers liability coverage is included in workers compensation policies and helps protect employers against legal defense costs and settlements or judgments for damages that arise out of an employee’s workplace injury or disease and aren’t covered by workers compensation laws. Employers in monopolistic states may choose to purchase employers liability coverage, also known as stop-gap coverage.
Most states allow employers to self-insure for workers comp and purchase excess coverage that applies over a retained limit paid by the employer.
Learn in detail what workers compensation insurance covers – and what it doesn’t.
No, not all workers compensation insurance is the same. While coverage is governed by state law, the quality of service can vary significantly between insurance providers, especially when it comes to industry expertise, claims handling and service capabilities, risk management training and support.
Travelers offers a wide variety of products that enable customers to tailor insurance solutions to address the unique needs of their business. The quality and experience of Risk Control and Claim services provided by Travelers is unique and at a service level unmatched in the insurance industry.
The broad array of products and services available to our customers include dividend plans, captive programs, managed care plans, bundled and unbundled loss sensitive programs, drug-free safety credits and more. In addition to our loss prevention and claim services, we offer premium audit options as well as flexible billing services and installment plans.
Learn more about Travelers workers comp.
To find the right workers compensation policy for your business, contact a local Travelers agent and get started today.
Additional resources for workers compensation
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Travelers general liability insurance for businesses provides protection from a variety of claims.
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When it comes to insuring your commercial property, Travelers has a number of solutions to help keep your property protected.
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Provides a broad array of standard coverage features specifically designed to meet the property and general liability needs of small commercial customers, with the flexibility to further tailor coverage to meet your specific business needs.
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Learn how we can help your business and employees in the event of a workplace injury.
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Travelers has the products, services and expertise to meet a wide range of international insurance needs in over 150 countries worldwide.
Prepare & Prevent
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